Reviews and your badge
A badge earned from settled sales and real ratings. It cannot be edited into existence.
How reviews work
- Only a buyer can write one, and only on their own order.
- One review per order.
- The order must be completed. A fulfilled order is not reviewable — the buyer has not yet said they got it.
- Refunded and cancelled orders are never reviewable.
The badge
- New
- No completed sales yet.
- Rising
- One or more completed sales.
- Established
- Five or more completed sales.
- Trusted
- Ten or more sales, five or more reviews, and an average of at least 4.6.
Volume alone does not reach Trusted. A busy shop with no ratings stays Established, because the badge is meant to say something about quality as well as quantity.
This is why confirming a handover is worth both sides' time: every completed deal is what builds the badge, and nothing about it can be improved by editing a profile.
Related
Not answered here?Ask Aura in the app — it reads these same pages — or write to us. A person reads it.
support@afrilingua.ai