Getting in, and finding your ticket again

An email is enough to be let in. Your ticket lives in that email and in the app if you make an account.

You do not need an account

Open the link you were sent, read the details, and get a ticket with an email address. That is the whole thing.

The ticket is emailed to you and it carries a pass you can add to your phone's wallet, so it is on your phone at the door whether or not you have the app.

Finding it again

1. Search your email for the confirmation. The ticket is in it, and so is the code the door scans.
2. If you have an account, every ticket you hold is in the app, with the code.
3. If you made an account after buying, with the same email address, the ticket moves into it by itself once that address is verified — the six-digit code we email you when you sign up. Until then it stays in the email only.

The email never came

1. Search your inbox and your spam folder for mail from noreply@afrilingua.ai with the subject “Your ticket” and the event's name.
2. The code the door scans was also on screen the moment you got the ticket — if you took a screenshot, that works at the door.
3. If you have an account, open the ticket in the app and tap “Email me my ticket” to have it sent again.
4. If you bought without an account, make one with the same email address and verify it. The ticket appears in the app by itself.

If it sold out

Join the waitlist. When a seat is released it goes to whoever has waited longest, unless the host lets someone in by hand — so joining early is worth something, and refreshing the page is worth nothing.

The offer arrives as a notification in the app, so join the waitlist signed in. A waitlist place on a paid event needs an account for the same reason.