Getting the app, and signing in
iPhone from the App Store, Android as a download from our site, or the web. Sign in with email and password, Google, or Apple on iPhone.
Getting the app
- iPhone
- The App Store — search for Afrilingua.
- Android
- A direct download from afrilingua.ai/download. It is not on Google Play, so your phone will ask you to allow installing it.
- Any browser
- aura.afrilingua.ai — the same account, nothing to install.
If someone sent you a link to an event, a shop or a page, you do not need any of this: those open in a browser without an account.
Ways to sign in
- Email and password.
- Google, on every device.
- Apple — in the iPhone app only. It is not offered on Android or the web.
There is no sign-in by text message or by an emailed link.
Verifying your email
When you sign up we email a six-digit code. Until you enter it you can look around but not save anything — a banner at the top says so and has a Resend button. A code lasts ten minutes.
Verifying is also what moves any tickets you got as a guest, with that same address, into your account.
Forgot your password
- On the sign-in screen, tap “Forgot your password?” and enter your email.
- We email a six-digit code. It lasts fifteen minutes.
- Enter it and choose a new password — at least eight characters, with a letter and a number.
- Sign in with the new password. A reset signs you out everywhere else, on purpose.
The screen always says the same thing whether or not the address has an account, so it cannot be used to find out who is signed up. If no code arrives, check spam for mail from noreply@afrilingua.ai, and wait a minute before asking again.
Signed up with Google or Apple and now need a password — say, to get into an Apple account from an Android phone? The same reset adds one.
Two-step sign-in, and your email address
You can turn on a second step with an authenticator app, and you are given recovery codes to keep somewhere safe in case you lose the phone.
The email address on an account cannot be changed in the app yet. If you need it changed, email support@afrilingua.ai from the address you have now.
Related
Deleting your account
Settings › Account › Delete account. It happens straight away and cannot be undone — cancel any iPhone subscription first, and download your data if you want it.
Finding your way around
One pill tells you where you are, and tapping it searches everything. That is most of the navigation.
Getting in, and finding your ticket again
An email is enough to be let in. Your ticket lives in that email and in the app if you make an account.